Privacy Policy
Privacy Policy
Last Updated: September 2026
At ExploreEphesus.com, we respect your privacy and are committed to protecting the personal information you provide when using our website, requesting information or booking our travel services.
ExploreEphesus.com is operated by Condor Travel, a licensed travel agency in Türkiye and a member of TÜRSAB under Licence No. A-14400.
This Privacy Policy explains what information we may collect, how we use it and how we protect your personal data.
1. Information We May Collect
When you use our website, contact us or make a reservation, we may collect information such as:
- Name and surname
- Email address
- Telephone or WhatsApp number
- Country or nationality
- Travel dates
- Number of passengers
- Hotel, airport or cruise ship information
- Pickup and drop-off details
- Booking and tour preferences
- Information you voluntarily provide through contact or reservation forms
Where necessary to provide a specific travel service, additional information may be requested.
2. How We Use Your Information
Personal information may be used to:
- Process and manage reservations
- Respond to enquiries and requests
- Arrange tours, transfers and other travel services
- Coordinate licensed guides, vehicles and service providers
- Communicate important information regarding your booking
- Provide customer support
- Improve our website and services
- Meet applicable legal and regulatory requirements
- Prevent fraudulent or unauthorized transactions
We only use personal information for legitimate business and operational purposes related to the services we provide.
3. Payment Information
Where online payment facilities are available, payments may be processed through secure third-party payment providers.
ExploreEphesus.com does not intentionally store complete credit or debit card information on its own systems unless specifically required and handled through an appropriately secured payment infrastructure.
The payment provider's own privacy and security policies may also apply.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to ensure proper website functionality, understand how visitors use the website and improve the overall user experience.
We may also use analytics and advertising technologies provided by third-party services.
Where required by applicable law, visitors may be given options to manage non-essential cookies.
5. Sharing of Personal Information
We do not sell or rent your personal information.
Where necessary to provide your booked services, relevant information may be shared with trusted service providers such as:
- Licensed tour guides
- Transportation providers
- Hotels or accommodation providers
- Ferry or transportation operators
- Activity providers
- Payment processors
- Technology and booking-system providers
Only information reasonably necessary to provide the requested service should be shared.
Information may also be disclosed when required by applicable law or competent authorities.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
Personal information is retained only for as long as reasonably necessary to provide our services, manage reservations, fulfil legal and accounting obligations, resolve disputes and maintain appropriate business records.
Retention periods may vary depending on the type of information and applicable legal requirements.
8. Your Rights
Depending on the laws applicable to you, you may have rights concerning your personal information, including the right to request access, correction or deletion of certain personal data and to object to or restrict certain processing activities.
Requests regarding personal information can be submitted through our contact details.
For individuals whose data is subject to Turkish data protection legislation, applicable rights under Law No. 6698 on the Protection of Personal Data (KVKK) also apply.
9. Third-Party Websites
Our website may contain links to third-party websites or services.
ExploreEphesus.com is not responsible for the privacy practices, content or security of independent third-party websites. We recommend reviewing their privacy policies before providing personal information.
10. Children's Privacy
Our services are generally booked by adults.
Where information relating to children is required for a reservation or travel service, it should be provided by a parent, legal guardian or another authorized adult.
11. Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes in our services, technology, legal requirements or business practices.
The latest version will be published on this page with the relevant update date.
12. Contact Us
If you have questions about this Privacy Policy or the processing of your personal information, please contact us through the contact information published on ExploreEphesus.com.
ExploreEphesus.com
Operated by Condor Travel
TÜRSAB Licence No: A-14400
Kuşadası, Aydın, Türkiye